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June 23rd, 2009 at 12:31 am
My experience with Racold is very cold in their service and hot in marketing only. I have installed 300 lit. capacity solar water heater based on the assurance provided by the supplier (mythili agency of hyderabad). But within one year 2 times i had problem with the system that doesn’t generate the hot water and still it’s not functioning as their service personal doesn’t turn up to rectify and they are all money minded to touch the system (They demand Rs.3000 for servicing the system with in one year time). The purpose of purchasing the system got defeated (i thought i could save the electricity by installing solar system with the cost of Rs.53000 for the pressurized system). However now after calculating the performance it seems that i have been cheated by Racold, as it does not perform it’s heating the water (it’s core job)and i have been forced to go for electrical heating due to their non supportive to the buyer and their non commital towards guaranteed time of 5 years.
August 19th, 2009 at 2:54 am
where to contact your company about racold water heater